ACH Returns Processes – Changes Due to Same-Day ACH Environment – By AtoZ Compliance

Date: May 31st Wednesday
Time: 01:00 PM EDT | 10:00 AM PDT
Duration: 90 Minutes
Product Code: 300269
Level: Intermediate


Key Take Away:

According to the NACHA Operating Rules, the ACH Return process with current timeframes will remain the way it has been even though we are in the midst of the three-phase implementation of Same Day ACH. With the new Same Day ACH landscape, the additional processing windows “can” change the way Returns are processed (if the RDFI chooses to utilize this feature) to receive faster settlement on the returns without having to pay a Same Day fee.


As an RDFI, are you utilizing the full potential of the “return process” in the NEW Same Day Environment? You CAN do “Same Day” Returns WITHOUT having to pay the 5.2 cent fee for each Same Day Entry. Same Day Returns do NOT pay the fee but can receive settlement for the returns as soon as the same day.

Using the “Same Day Return” function is not mandatory and Returns can still be completed like they are today (processing exception items/returns on Day 2). But, if you knew that you “could” get same settlement for a return done on the same day of settlement – this is Not JUST about returning “same day” entries on the same day…this is taking any ACH item on any given day (the exception or rejects report) and returning it that very same day!

Why Should You Attend:

ACH Returns can be complicated and requires attention to detail. In the ACH network, for years, returns have been sent – typically with financial institutions processing exception items on Day 2; why not change that now in the new Same Day ACH environment? There are many opportunities with the extra settlement windows for exception processing to change (if the RDFI wants to) – this session will identify the options and it’s up to the participant whether they will utilize the option or not.

The Return “Rules” aren’t changing – the difference is that there are now extra windows of opportunity to “transmit a Return Entry” earlier…on the same day this Entry is an exception. For example, unable to locate account, account closed, NSF, Unauthorized are all reasons an entry can be returned…why not return that entry (that’s on the exception report) on the day it “is” an exception processing item. Examples of these types of returns and the “what if’s” are included to differentiate between the returns processed next day AND Returns processed “Same Day”.

Areas Covered In This Webinar:

Timeframes for returning ACH Entries

Overview of Legacy ACH Return Process & Rules
Same Day ACH – Changes in Returns Process Settlement for Returns
Using the legacy ACH process
Same Day ACH Entry Returns (NSF – Debits) Scenarios (multiple) to help identify “how” this new (same day window) opportunity for Returns “can change” your Returns process
Not just for Same Day Entries!

Learning Objectives:

Identify the timeframes Returns can be done in the legacy ACH system and the Same Day environment
List the settlement times when Returns can settle if done on Same Day vs. next day
Describe how the RDFI can benefit from doing Same Day Returns vs. next day returns
Outline the process using scenarios to identify the benefits and processes involved

Who Will Benefit :

ACH Operations staff
Compliance Officers
Third-Party Payment Processors
Third-Party Senders
ACH Managers
Electronic Payments Professionals
AAP’s – keeping up with changes in ACH Rules and wanting to earn AAP Continuing Education Credits
Anyone who wishes to enhance their knowledge of the new rules

For more information, please visit :
Toll Free: +1- 844-414-1400
Tel: +1-516-900-5509

Speakers Profile:

Donna K. Olheiser
Donna K Olheiser, AAP, is the Vice President of Education Services and founder for Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the Rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, tele-seminars, in-person workshops, including regional and national conferences).

Donna is also an experienced Project Manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions. Donna has over 23 years of experience in the financial services industry which includes 9 years’ experience as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members.

Prior to that, Donna spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Donna’s extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing.

Donna’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session. If you have not attended a session with Donna, you should add at least one session to your “to-do list” in 2015, definitely worth your investment!


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