Human Behavior and Error Free Procedures -By AtoZ Compliance

April 18th, 1:00 PM – 2:30 PM EDT

If quality and production losses apply to your business, then we have the right module for you in this webinar.

This session will explain why it is important to understand human behavior and the psychology of error, so that procedures can be human engineered. Understand;

  • The human perspective
  • Human error as a root cause
  • The thinking and reading process
  • Common mistakes and causes
  • How to create and maintain a procedure
  • The goals of a procedure

Why Should You Attend:

Procedures are very important for both execution and audits. These should be written for human factors and usability without missing important information for regulators. Usually human factors procedures have weaknesses that harm productivity, quality and regulatory standing. We will discuss from content development to formats designed for human error reduction due to procedures.

Areas Covered In This Webinar:

  • SOP writing outline
  • Content development
  • The rational for procedure use
  • Regulatory compliance background
  • Universal purpose of procedures


Instructor Ginette Collazo, is a human error and behavior expert. She has spent more than 15 years in organizational development.

At AtoZ Compliance, we focus on our core values – quality, expertise, and customer experience which are the foundation of our business. We believe that our up to date training programs will help you grow and succeed in your business.


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