Speaker: John E. Grimes – Owner, Fraud & Loss Prevention Solutions
Date: December 7th Wednesday
Time: 01:00 PM EST | 10:00 AM PST
Duration: 90 Minutes
Product Code: 300185
This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HRCI.
“The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.”
“This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM.”
Key Take Away
Learn the craft of interviewing using skill, artistry and best practices to understand the psychology of what motivates an interviewee to tell the truth.
Most people believe they can tell when someone is lying, especially if it is someone they know, such as their child, spouse, or a friend. And they probably can. However, they might not have the ability to detect whether someone is telling the truth, is being deceptive, or is lying when conducting investigative interview training and sitting across from the person for the first time. And if they can, they might not be able to articulate how they reached their conclusion. It is critical that skilled investigator training makes you conduct legally acceptable interviews, evaluate the responses, and be able to articulate their conclusions for the official record.
Interviewing is a craft that involves skill and artistry combined with best practice processes or steps. The craft of interviewing involves understanding the psychology of interviewees, developing the art of human interaction, and applying proven established interviewing steps. A professional interviewer needs to understand what motivates an interviewee, including suspects, witnesses possible witness, and peripheral individuals, to lie. Equally important, interviewers need to understand what motivates an individual to tell the truth.
Along with this understanding, professional interviewers must be able to detect truth, deception, and lies by applying established interview best practices and using learned skill to evaluate verbal, non-verbal, and paralinguistic behavior.
Why Should You Attend
Interviewing is not a peripheral task when conducting an investigation. An interview skill is a critical component of an investigation. Investigative Information is gleaned from a variety of sources, i.e. computer data, documents, trace evidence, and of course people. It is people who commit crimes and possess information to assist in the investigative outcome. It is people who have motivations to lie or tell the truth. It is imperative that skilled interviewers are able to follow established best practice interview steps combined with the ability to detect truth, deception, and lies. Of course the main objective of an interview is to obtain the truth. To reach this objective it is important that the interviewer utilize learned skills to be able to detect whether the interviewee is truthful, deceptive, or lying.
If you conduct investigative interviews, you will benefit from this webinar. This webinar will teach you to think of interviewing as a craft. This webinar will provide you with the tools to ensure that you are giving the interviewee every opportunity to tell the truth. This is accomplished by following established best practices, including interview proxemics, building rapport and trust, and formulation properly phrased questions so as to best detect the truth, deception, and lies by evaluating verbal, non-verbal, and paralinguistic behavior.
Areas Covered In This Webinar
- What Motivates Interviewees to be untruthful or deceptive
- What Motivates an Interviewee to be truthful
- Established Best Practice Interview Steps
- Arranging the Interview
- Proper Introductions
- Building Rapport
- Properly Phrased Questions
- Evaluating Responses for truthfulness, deception, or Lies. (Verbal, Non-Verbal, Paralinguistic)
- Methods to obtain the truth if deception and untruthfulness is detected
- Understanding the Craft of Interviewing
- Learning Best Practice Interview Steps
- How to Build Rapport
- How to Properly Phrase Questions
- How to Evaluate Responses
- How to follow-up when Deception or Untruthfulness is detected.
Who Will Benefit
- Fraud Examiners
- HR Employees
- Labor Relation Employees
John E. Grimes III MS, CFE, CFI has over 45 years of progressive law enforcement, criminal investigation, fraud examination, loss prevention, leadership, and teaching experience. He began his career with the Baltimore City Police Department where he became a detective in the Criminal Investigation Division (CID). He left Baltimore and became a special agent with the newly created Amtrak Police Department Fraud and Organized Crime Unit. He was then promoted to captain of the CID. In 1993, Mr. Grimes joined the Amtrak Office of Inspector General/Office of Investigations. He was appointed chief inspector in 1999 and retired from service in 2011.
Since his retirement his efforts have focused on education, training, and mentoring. He is an Adjunct Instructor at Stevenson University teaching graduate level courses in forensic interviewing and fraud examination. He is an advisory committee member for the Center for Forensic Excellence at Stevenson University. He is also on the Stevenson University Forensic Advisory Board.
In addition, Mr. Grimes is the proprietor of Fraud and Loss Prevention Solutions. He developed and taught an introductory loss prevention course for Blue Ridge CC in NC. Additionally, he has been a speaker, presenter, and trainer at many ACFE events, as well as government, private, and professional organizations.
Mr. Grimes is the immediate past president of the Maryland Chapter-ACFE. During his term as president, the Maryland Chapter was the honored recipient of the 2015 ACFE Chapter of the Year Award. He has been a Certified Fraud Examiner since 1997. He is also recognized as a Certified Forensic Interviewer by the Center for Interview Standards and Assessments, Ltd. Mr. Grimes is a member of the Reid Institute and the Loss Prevention Foundation. He was a former staff officer with the United States Coast Guard Auxiliary where he was recognized as an instructor specialist and a marine safety and environmental protection specialist.
Source Links: https://www.atozcompliance.com/trainings-webinar/human-resources/hr-investigations-and-audit/the-importance-of-detecting-truth-deception-lies-while-conducting-an-investigative-interview/john-e-grimes/300185